Virtual Funeral Streaming for Incarcerated Individuals
Powered by Compassionate Reprieve’s GriefTech platform
Q: How do you ensure the security of the streams?
We use advanced encryption and institutional-grade security protocols to maintain the integrity and confidentiality of every stream. Our GriefTech platform is DOJ-compliant and minimizes the risk of unauthorized access or data breaches.
Q: Can you customize the streaming solution based on specific facility or family needs?
Yes. We offer tailored configurations based on facility security levels, scheduling preferences, and cultural or religious requirements. Each stream is built to match the needs of both the family and the correctional institution.
Q: Is there live support available during the funeral stream?
Absolutely. We provide real-time technical support for families, chaplains, and correctional staff to ensure a seamless experience from start to finish.
Q: What types of events can your platform accommodate?
While we specialize in funeral and memorial services, our system can also support vigils, prayer services, and commemorative ceremonies approved by the facility.
Q: Can incarcerated individuals interact during the stream?
In most cases, the stream is one-way to preserve institutional security. However, some facilities may permit limited, chaplain-supervised interactions, such as written messages or brief recorded responses. These permissions vary by institution.
Q: What happens if there are technical issues during a stream?
We have redundant backup systems and remote monitoring in place. If a technical disruption occurs, we provide either a live re-stream or a recorded version within 24 hours, depending on institutional approval.
Q: How far in advance do we need to schedule the service?
We recommend submitting your request at least 48–72 hours in advance whenever possible. Emergency requests may be accommodated depending on the facility’s availability and our support capacity.
Q: Is your platform compatible with mobile devices and tablets?
Yes. Our system is compatible with smartphones, tablets, desktop computers, and facility-issued secure viewing systems. Staff and chaplains can also receive mobile alerts or access control options as needed.
Q: Who pays for the service — the family or the facility?
In most cases, the family covers the cost of the stream. However, we also partner with chaplaincy programs, corrections departments, and nonprofits to subsidize or cover the cost when possible. Sliding-scale pricing may be available.
Q: Can the streams be recorded for later viewing?
Yes. With facility approval, we can record the funeral and provide secure playback access for inmates at a later date — especially helpful when scheduling conflicts or behavioral holds prevent live participation.
Q: Do all correctional facilities allow virtual funeral access?
Policies vary. Some institutions fully support virtual access, while others require additional approvals. We work directly with correctional staff and chaplains to navigate these policies and advocate for compassionate access whenever possible.
Q: How do we get started?
Families, chaplains, or corrections staff can visit our Request a Stream page to begin. We guide you through the process with sensitivity and urgency, ensuring every stream is secure, respectful, and meaningful.